1) General conditions
Order which was sent to our company is for buyer definitive. Seller is not responsible for mistakes from buyer side. During filling order is necessary with maximal accuracy fill the type and name of product. For products from catalogue we afford guarantee accustomed Commercial code.
2) Delivery condition
More than 75% of products is still hold on stock. If the product is not on stock, the delivery term is from 2 to 4 weeks. If it is not possible from any reasons observe this term, the customer is informed immediatedly after order. After relative advice is possible to collect the goods in our company. Also it is possible after relative settlement deliver the goods to place which You specified. (price of transport is not included in product costing). In case of sending goods cash on delivery pays customer given price to the transporter.
Prices in catalogues are mentioned without VAT and transport costing. Prices are not available for accerosies or decoration. In serious cases we are reserve due for changing prices.
4) Payment conditions
We are demand payment before delivery, or cash (cash on delivery). Other way of payment is only after relative agreement. Goods is owned by our company until the payment is not complete.
5) Complaint rule
If it is not mentioned in another way, we are afford guarantee 2 years. Reclamation apply subscriber only by written form. Subsciber is bound to check the physical estate everytimes after assigment. Every discover defect must be written on transport or delivery list and must be confirmed by transporter. Reclamation is neccessary to apply latest 1 weeks after delivery of goods. Subscriber is not able to get some copensation except goods defect. Especially has no requirements for copmensation of profit lost from reason incorrect delivery.